Customer experience is the new battleground; and it’s clear that delighting customers with hyper- relevant, authentic experiences requires new levels of collaboration across a brand’s internal teams
and ecosystems. How can brand leaders champion change to rewire their organizations for a customer- first mindset? Uncover insights on how smarter collaboration models are driving success.
Chief Executive Officer
Chief Growth Officer
Dentsu Aegis Network, UK and Ireland & Chair, Gyro