11.30am Bonin Ventures present a stage focused on exploring the fast-changing relationship between retailers and their consumers. Join us for discussions on rewarding loyalty, reshaping retail experiences, and the rise of text-to-buy.
11:40AM RETAILORING THE RETAIL EXPERIENCE
Experiential is the newest buzz word in the mission to reinvent brick-and-mortar retail. Brands are reorienting themselves in the market by integrating creative new technology into their shops for a standout consumer experience. But understanding what it takes to create transformative customer experiences is about more than just smoke and mirror theatrics.
Join us to discover how some of the leading brands are not just reinventing retail, but transforming what we have come to expect from experience itself.
Bonin
Chief Growth Officer, Bonin Ventures
Jamie Gutfreund
Global Chief Experience Officer, Hasbro
12:15PM CUSTOMER LOYALTY: THE PUBLISHER & BRAND PERSPECTIVE
Technology is leading the evolution of the relationship between brands, publishers, and consumers. For businesses, maintaining consumer loyalty is becoming increasingly more difficult as brands compete to win over consumers by effectively targeting their buying behaviors. With more-and-more of the consumer’s journey becoming digitized, new data and reward opportunities emerge.
Join us to understand how brands and retail/e-commerce partners in travel, dining, entertainment, and retail can collaborate with publishers.
Katie Wilson
CEO & Founder, TapOnIt Mobile Deals
Lin Dai
Co-Founder & CEO, TAPNetwork.io
Scott Nelson
Vice Present Marketing, Panera
Bonin
Chief Growth Officer, Bonin Ventures
1:00PM THE RISE OF CONVERSATIONAL COMMERCE
With messaging being the native-behavior of a mobile-first world it makes sense that more and more of the retail experience is entering the conversational space. As such, a number of pioneering brands have taken the first steps in creating conversational commerce experiences that users love. Conversational commerce creates a deeper connection with the consumer and the brand - something that shoppers are constantly seeking. Join us to discover how large organizations and startups can work together to use text to unlock new opportunities.
Jake Lazarus
CEO & Co-Founder, OpenMessage
Nate Scherotter
COO & CO-Founder, Empathy Wines
Piers Fawkes
Founder & President, PSFK.com
Ryan Fortwendel
CEO & Founder, MINNA
Sofia Laurell
Co-CEO & Co-Founder, TinyOrganics
Zak Normandin
Founder & CEO, Iris Nova
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