In this session...
There's no such thing as a 'natural leader,' but great leaders do have some common traits that are essential when it comes to working with and inspiring others, including: trust-building, persuasion, time management, principled negotiating and active listening. Fortunately, all of these soft skills can be learned, and 360i CEO Jared Belsky is here to help. The 'Soft Skills Workshop' is divided into three overarching units on subjects that are essential to personal and professional success: self-awareness, leadership and communication.
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There’s no such thing as a “natural leader,” but great leaders do have a set of abilities essential to working with and inspiring others, including trust building, persuasion, time management, principled negotiating, and active listening. Fortunately, all of these soft skills can be learned, and 360i CEO Jared Belsky is here to help. The Soft Skills Workshop is divided into three overarching units on subjects that are essential to personal and professional success: Self-Awareness, Leadership, and Communication. In exploring these topics, Jared takes audiences through nearly a dozen key lessons from his book, The Great Client Partner, which he wrote in an effort to help everyone from client-facing executives to entry-level staffers hone their soft skills. Workshop attendees can expect to be engaged with a mix of hilarious anecdotes, interactive exercises, and worksheets that help audiences apply the lessons of the book to their own lives.
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What You'll Learn from This Session...
- How to leverage strategic empathy to provide the greatest possible value to others (including clients, supervisors, and employees), better understand their needs, and get the greatest value from them in return.
- How to leverage simple, easy-to-use communications best practices to become more persuasive, to more easily provide difficult feedback to subject matter experts, and to mediate conflict more effectively.
- A practical framework for better evaluating team dynamics to quickly identify bad actors and ensure that you and your colleagues are operating at your best.