What 30,000 Consumers and 20 Experts Tell Us About the Future of Retail

Speaking with 30,000 consumers, world-renowned futurists, academics, authors and experts, dentsu has charted the long-term trends shaping the future of retail and shopping. Evolving consumer behaviors are being met with technology and data advances that are continually raising shopper expectations that retailers and brands must exceed. Learn how retailers and brands must invent the future and design for what's next to thrive in the rapidly changing shopping landscape.