Are You Ready for the Retail Experiences of the Future?

COVID-19 has upended everything we know about the future of retail. With consolidation, contraction and closure of brick & mortar stores accelerates the need for brands to drastically change their marketing strategy. Where should brands be concentrating their marketing? Sanne Drogtop (MediaMonks APAC) explains how brands can generate sales by bringing their stories to life through engaging experiences, using technology and personalization throughout the customer decision journey, bridging the on and offline world.