Customer experience is the new battleground; and it’s clear that delighting customers with hyper- relevant, authentic experiences requires new levels of collaboration across a brand’s internal teams
and ecosystems. How can brand leaders champion change to rewire their organizations for a customer- first mindset? Uncover insights on how smarter collaboration models are driving success.
Lisa Targett
General Manager
TRIBE
Alistair Maccallum
Chief Executive Officer
m/Six
Kate Howe
Chief Growth Officer
Dentsu Aegis Network, UK and Ireland & Chair, Gyro
Sharon Whale
CEO
OLIVER UK
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Learning Path:
The Fundamentals of Insight
5 Videos, 2 hrs
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