Tracks Venues

In this session...

Despite the increasing popularity of newer technologies and business models - from shoppable livestreams to the circular economy - most on-site DTC commerce experiences still look and feel the same. Join us and learn what innovative brands are doing to win people’s hearts, and stand out in a sea of sameness. This exclusive conversation, moderated by Modern Retail Editor in Chief Cale Weissman, will explore how winners in the experience economy are evolving their ways of working and digital capabilities to stay ahead of the competition.

What You'll Learn from This Session...

  1. You'll learn how leading brands are balancing immersive content and new service innovation with commerce to engage consumers
  2. How brands are enhancing their internal capabilities to evolve into digital-first businesses
  3. How to tackle the distributed commerce landscape - including marketplaces, social, and partnerships

Presented with


Holden Bale GVP, Head of Commerce Huge
Darren Herman Operating Partner Bain Capital
Nina Ahuja Head of Business Development Trove
Joe Milano SVP Global Digital & Customer Experience Kate Spade
Cale Weissman Editor in Chief Modern Retail

Event Details

Event Type Session

Track  Retail & Ecommerce