A panel discussion about what works and what doesn't work when deploying innovation and AI solutions in the retail and customer experience industries. From CRM to bots and consumer platforms to brick and mortar where are the opportunities and where should we be cautious when updating approaches. Featuring a panel of leading senior executives from Fortune 500 companies and innovation leaders in the AI, advertising, media and customer care industries.
Sally Burtt-Jones
Senior Director, Business Development
Rakuten Viber
Adam Powers
Chief Experience Officer
Tribal Worldwide
Neil Stubbings
CRO
IV.AI
Marek Wrobel
Head of Media Futures
Havas Media Group
Laura Visick
Director of Innovation
FCB Inferno
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