In this session...
Customer experience is the new battleground; and it's clear that delighting customers with hyper-relevant, authentic experiences requires new levels of collaboration across a brand's internal teams and ecosystems. How can brand leaders champion change to rewire their organizations for a customer-first mindset? The executives on our panel have led transformative initiatives for brands like Sprint, Subway and Radisson Hotel Group and will share their insights on how smarter collaboration models are driving success.
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