In this session...
A new breed of agencies is setting records for productivity, client and employee satisfaction by having teams manage themselves. Elite SEM has 97% client and employee retention. Starr Conspiracy doubled employee productivity. Big Spaceship is constantly redefining the agency operations model. 360i is taking operations training companywide. Agency productivity coach Jack Skeels, CEO of AgencyAgile, leads these Advertising Age A-List agency chiefs in a pointed discussion on what it takes to transform the agency model.
