Jon joined GM in August 2022 as Chief Data & Analytics Officer, where he oversees General Motors enterprise-wide data, AI, and machine learning strategies.
Before joining GM, Jon was at Starbucks, where built and led a centralized organization for analytics, machine learning, and research. Jon and his team advanced ML to support personalization and targeted marketing, next-generation financial measurement capabilities, predictive analytics in supply chain, and AI driven recommendations in real estate.
Prior to Starbucks, Jon held leadership roles in analytics and data science in several industries from marketing, digital platforms, retail, health care and telecommunications at major brands such as Nike, Amazon, Microsoft, Expedia and T-Mobile.
Jon has an M.S. in Statistics from Oregon State University, and a B.A. in Math from St. Olaf College. He lives in Seattle with his wife and two daughters. He enjoys tennis, music and theater, and traveling.
Jon Francis Job Title Chief Data & Analytics Officer Company GENERAL MOTORS Connect via