Bernard Brenner
Bernard Brenner is a Senior Director in Microsoft’s customer and market research team, supporting its global advertising, retail and social strategies. The core goal of Bernard’s role at Microsoft is to provide insight into how customers (consumers and commercial) experience Microsoft marketing at the touchpoints closest to their purchasing experience. Bernard has built his career supporting and consulting on marketing research activities for a variety of global companies, having run the global marketing research team for Nokia in Helsinki to creating a technology customer empathy practice at TNS.