Alberto Contreras
With more than 14 years of experience in the development of remote channels and campaigns for placement of Banking and Insurance products, in digital platforms and Call Center. Alberto has collaborated with one of the largest banks in Mexico, where he managed to evolve the sale of credit cards by developing and implementing an online authentication system that allowed a paperless sales model. With a pre-approval process that allows credit cards to be delivered to customers in just 15 minutes, it managed to enter up to 50 thousand customers per month. Reaching up to 1.5 million approved TCs per year and enhancing cross-sell channels for insurance and additional cards.
Alberto is revolutionizing banking products via Digital by exploring new models that adapt to the needs of current customers.
His extensive experience in development and team management, have made Alberto an influential player in recent years in Digital Banking.