In this session...
“Nescafe Ambassador,” a program positioned to instill smiles in the workplace.The Nescafe Ambassador Program, championed with the mission statement of “Going all out to satisfy the customer,” zeros in on the theme of “co-creation” with customers to achieve that goal. In this workshop, an examination is made of how teams active on the frontlines of the business function at various different touchpoints with customers, prepared both online and offline, as venues
